At Wematch, every piece is made with love  and we want you to love it too. Because many of our products are custom-made, made to order or personalised, please read our return policy carefully.

Custom & Personalised Items

Items with custom names, dates, initials, or photos are made just for you and cannot be returned or exchanged unless they arrive damaged or defective. We're sure you understand  they're one of a kind, just like you. 🤍

Customise Orders Can get Sometimes Mislead From our Side , You Can obtain Exchange For That You can Complaint , Our employee Can provide you Details for Sending Back  that product , We do not provide Return Service Thats why Customer need to ship Back the Product to us. We Do Not Provide any sort of Courier Amount for sending the product Back to us.

Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos and opening. We'll arrange a replacement .

How to Request a Return

Email us at wematchd.in@gmail.com or message us on WhatsApp / Instagram @wematch.in with your order number and reason. We'll guide you through the next steps.

If refund is available in any case Refund Timeline will be :

Once your return is received and approved, refunds are processed within 5–7 business days to your original payment method. Shipping charges (if any) are non-refundable.

*Products Purchased in Sale  and coupon discounts are not available for return and Exchange . Please order accordingly

Exchange and Return Policy

We do not have "Money Refund" Policy.

Size Exchange for any orders and Customised Orders are not Available.

Important : Once order placed, cancellation is not available under any circumstances as brand has no refund policy.

Questions? We're always here to help — just reach out. 🤍